Research

No Formal Research Phase. Still Grounded in Real Users.

No Formal Research Phase. Still Grounded in Real Users.

No Formal Research Phase. Still Grounded in Real Users.

Constraint: A 2-week timeline ruled out a traditional research phase. I built on one of the BA's prior stakeholder interviews and ran my own design validation session to test assumptions before any hi-fi work began.

I interviewed a key stakeholder who worked directly alongside both user groups. Then we collaborated and developed personas below.

Constraint: A 2-week timeline ruled out a traditional research phase. I built on one of the BA's prior stakeholder interviews and ran my own design validation session to test assumptions before any hi-fi work began.

I interviewed a key stakeholder who worked directly alongside both user groups. Then we collaborated and developed personas below.

Design

One View. Two Teams. Zero Guesswork.

One View. Two Teams. Zero Guesswork.

One View. Two Teams. Zero Guesswork.

Working iteratively with the BA and a key stakeholder, I designed a split-view operational dashboard that consolidates everything both teams need to make decisions. First I used Claude to refine and plan the initial complex workflows and components.

Working iteratively with the BA and a key stakeholder, I designed a split-view operational dashboard that consolidates everything both teams need to make decisions. First I used Claude to refine and plan the initial complex workflows and components.

Design Decisions

Design Decisions

Design Decisions

Reducing Cognitive Load Scientists process large volumes data daily creating compounding cognitive load over time. To address this, I designed the Incoming Transfer Card with built-in decision support. The system surfaces rack recommendations automatically, highlights consolidation opportunities, and pre-selects the best available option based on capacity and protocol compatibility.

Reducing Cognitive Load Scientists process large volumes data daily creating compounding cognitive load over time. To address this, I designed the Incoming Transfer Card with built-in decision support. The system surfaces rack recommendations automatically, highlights consolidation opportunities, and pre-selects the best available option based on capacity and protocol compatibility.

Color as a Triage System Available cage counts are color-coded across every rack card green (healthy), orange (moderate), red (critically low or full). Teams can scan an entire room at a glance and immediately spot where constraints exist without reading a single number.

Color as a Triage System Available cage counts are color-coded across every rack card green (healthy), orange (moderate), red (critically low or full). Teams can scan an entire room at a glance and immediately spot where constraints exist without reading a single number.

Constraint: Stakeholders wanted predictive analytics, automated alerts, and direct reservation editing. All three were documented and intentionally deferred outside MVP scope given timeline and backend dependencies. The filtering architecture was designed to accommodate these additions in a future release.

We choose not to solve these problems in the two week sprint due to the Value vs. Effort matrices. They would require to much effort and resources at this time.

Constraint: Stakeholders wanted predictive analytics, automated alerts, and direct reservation editing. All three were documented and intentionally deferred outside MVP scope given timeline and backend dependencies. The filtering architecture was designed to accommodate these additions in a future release.

We choose not to solve these problems in the two week sprint due to the Value vs. Effort matrices. They would require to much effort and resources at this time.

RESULTS

What was delivered

What was delivered

This project has not yet launched but stakeholder-validated, development-ready prototypes were delivered on time and within scope.

This project has not yet launched but stakeholder-validated, development-ready prototypes were delivered on time and within scope.

✅ Reactive email coordination replaced by a unified planning interface

Real-time space visibility to proactively reclaim space and address hundreds of thousands in preventable annual costs
✅ Multi-system workflows consolidated into streamlined interactions for both user groups

✅ Reactive email coordination replaced by a unified planning interface

Real-time space visibility to proactively reclaim space and address hundreds of thousands in preventable annual costs
✅ Multi-system workflows consolidated into streamlined interactions for both user groups